El Viajero · Travel advisors
Travel with confidence, wherever you are
Unique travel experiences from Mexico and around the world, with personalized attention. We are your online travel agency, and our quotes are free.
An advisor will reply on WhatsApp. Getting a quote is free and carries no obligation.
- More than 15 years of experience
- More than 100 international destinations
- Support on WhatsApp from any country
- Disney and Universal certified agency
Book online
Prefer to book on your own? Search and compare packages, hotels, flights, transfers, tours and rental cars. When you search, the secure booking portal opens (in Spanish).
- Secure payment on the booking platform
- An advisor can help you on WhatsApp if you need it
What kind of trip do you want to take?
We tailor your business or leisure trip to you. Choose where to start:
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All-inclusive & hotels
Riviera Maya, Cancún, Playa del Carmen and the Caribbean: hotel, meals, drinks and transfers depending on the package.
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Flight + hotel packages
Domestic and international, departing from your city.
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Theme parks
Walt Disney World, Universal Orlando and Epic Universe.
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Tours
Classic Europe, the Americas and more, with a guide.
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Beach weddings
Destination weddings in Cancún, Riviera Maya and the Caribbean.
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Groups & events
Quinceañeras, graduations, honeymoons and business trips.
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Cruises
Caribbean, Bahamas, Mediterranean, Alaska and more, with the cruise line and cabin that suit you.
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Hotels
In Mexico and around the world, for vacations, business or events.
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Flights
Domestic and international, for individuals or groups.
An online agency with a personal, person-to-person touch
We are El Viajero, travel advisors: a Mexican agency, 100 % online, with more than 15 years of experience. We have no physical office: everything is handled directly with your advisor, before and during your trip.
We are here wherever you are
Whether you live in the United States, Canada, Mexico, Europe or any other country, everything is handled by WhatsApp, phone and email.
Free quotes
Asking for options doesn't commit you to anything: we send you alternatives and you decide at your own pace.
Real advice, not a search engine
A real person listens to what you need and suggests options designed around your trip, your dates and your budget.
Roots in the Yucatán Peninsula
Our team is based in Mérida (Yucatán) and Chetumal (Quintana Roo), so the Riviera Maya, Cancún, Bacalar and southeastern Mexico are familiar ground.
Want to know how we're doing? Read what our customers say on Facebook and see photos of their trips on Instagram.
Getting a quote is this easy
Message us on WhatsApp
Tell us your destination, approximate dates, how many people are traveling and which city you're departing from.
Get options tailored to you
We send you alternatives and answer your questions about what each one includes.
Book with support
When you choose, we guide you step by step to confirm your trip.
Travel with peace of mind
We stay in touch on WhatsApp before and during your trip for whatever you need.
Destinations to inspire you
A few ideas for your next trip. If you have another destination in mind, we quote that too.
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Riviera Maya & Playa del Carmen
White-sand beaches, cenotes and all-inclusive resorts.
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Cancún
The classic of the Mexican Caribbean for couples, families and groups.
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Orlando
Walt Disney World, Universal Orlando and the new Epic Universe.
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Classic Europe
Spain, France, Italy and more on a guided tour.
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Get a quote for any destination
The Caribbean, South America, Asia or a getaway close to home: tell us where you want to go.
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Yucatán Peninsula
Mérida, Bacalar and more, through the eyes of someone who is from here.
Celebrating something special? We also organize beach weddings, quinceañera trips, graduation trips, honeymoons y business trips, for two people or for a large group.
Frequently asked questions
Does El Viajero serve customers outside Mexico?
Yes. El Viajero is a Mexican travel agency that works 100% online and serves travelers from any country, including the United States, Canada, Latin America, Europe and beyond. All advice is given by WhatsApp, phone and email, so it doesn't matter where you live: we quote your trip from your home city to the destination you choose.
How much does it cost to get a quote from El Viajero?
Getting a quote from El Viajero is free. Message us on WhatsApp with your destination, approximate dates and number of travelers, and we'll send you options tailored to you. Asking for a quote doesn't oblige you to book: you can compare, ask questions and decide at your own pace once you have all the information you need.
How much experience does El Viajero have?
El Viajero has more than 15 years of experience advising travelers and offers more than 100 international destinations. It is a Mexican travel agency that works 100% online and serves travelers from any country with personalized advice by WhatsApp, phone and email.
Can I get a quote and book online?
Yes. On the online booking page you can search and book packages, hotels, flights, transfers, tours and rental cars. Payment is made by credit or debit card on a secure portal run by the booking platform, and you can request your invoice online. If you'd rather have an advisor do it for you, message us on WhatsApp.
Does El Viajero have a physical office?
No. El Viajero works 100% online, with no office open to the public. Our team has its roots in Mérida, Yucatán, and Chetumal, Quintana Roo, and serves clients remotely by WhatsApp (+52 999 780 7639 and +52 983 867 8052), by phone and by email at contacto@elviajero.mx.
What kinds of trips does El Viajero quote?
El Viajero quotes all-inclusive packages, domestic and international flight + hotel packages, hotels, flights, guided tours of Europe and the Americas, trips to Walt Disney World, Universal Orlando and Epic Universe, beach weddings, and trips for groups and events such as quinceañeras, graduations, honeymoons and business travel.
Can I message you on WhatsApp from another country?
Yes. You can message us on WhatsApp from any country at +52 999 780 7639 or +52 983 867 8052. WhatsApp works over the internet, so you don't need to make a long-distance call: just save the number with the +52 prefix or open the direct link from our site.
Can I pay for my trip if I live outside Mexico?
Yes. We serve travelers from any country. If you live outside Mexico, your advisor goes over the payment options available for your trip with you and suggests the one that suits you best.
Ready for your next trip?
Tell us where you want to go, when and with whom. We'll reply on WhatsApp with options tailored to you, wherever you are.
You can message us on WhatsApp from any country. Numbers: +52 999 780 7639 and +52 983 867 8052.
